- Zoom | Information Services Division - UCL – University College London

- Zoom | Information Services Division - UCL – University College London

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You will still have 2 separate accounts, one on the University of Edinburgh Zoom account and your other Zoom account, and you will be able to access both.

No, your other Zoom account will not be migrated with your University of Edinburgh Zoom account. Also, any meetings scheduled, or recordings you have on your other Zoom account will remain connected with that account only. We strongly recommend that you use the University of Edinburgh Zoom account for University of Edinburgh business.

This is for security and data privacy reasons and to allow us to support your account. You should also schedule meetings relating to University of Edinburgh business on your University of Edinburgh Zoom account, not on your other Zoom account. It is not possible to support your other Zoom account because Information Services do not have access to it, it's not linked in any way to the University of Edinburgh Zoom account and cannot be supported.

Yes, there is another option. You can choose to delete your other Zoom account, and this will allow you to use your University of Edinburgh Zoom account without issues. Note - this will delete any meetings you have scheduled in your other Zoom account, as Information Services do not have access to this account to allow your meetings to be moved to your University of Edinburgh Zoom account.

Please consider this before proceeding with these steps. If you have meetings you want to preserve or you have an advanced paid account with additional features, consider our recommended option and create an email account non ed.

If you have tried all of the steps above that apply to you, and are still experience sign-in issues, contact IS Helpline:. Contact IS Helpline. Skip to main content. Search: Search. Information Services. Contact us. What is being updated? Have you successfully signed in to the University of Edinburgh Zoom account through ed-ac-since 7th June ?

Will you be expecting to use Zoom meetings with your courses in Learn, but none of the above applies to you? If prompted enter your University credentials and sign in as you normally would.

For example, jbloggs1 or s, followed by your password this is the password you use to log into Myed, Learn etc. Are you experiencing persistent errors when attempting to sign-in to the University of Edinburgh Zoom account? Why is this update needed? Integration between Zoom and Learn This update is needed to allow Zoom meetings to be linked with courses in Learn.

Improving the sign-in process for users The update improves the sign in process, including security, of the University of Edinburgh's Zoom account. Do I need to take action?

Do you have another Zoom account using your University of Edinburgh sign-in email address? I have followed the steps to change my email address on my other Zoom account, but now I can't log in. What am I doing wrong? It is possible that you are trying to log in through Zoom. To access your University of Edinburgh account when you have changed the email address on your other Zoom account, follow these steps: Type ed-ac-uk.

UUN, for example makhrsimov2 , followed by your EASE password this is the password you use to log into myed, learn etc. Click "Log in" You can also try the steps under "Are you getting persistent errors when signing in to your University Zoom account?? Will my meetings be affected if I follow the steps to change my email address on my other Zoom account?

What will happen to my other account when I change the email address on it? You should then sign in to your other Zoom account using your usual method. We are continually improving our site, so please provide us any feedback on this web page using the form below.

It would also be really useful if we could discuss your feedback with you, so if you are happy to be contacted please include your UCL email address in 'Email' field below. If you are not logged in with your UCL account, you may experience the following issues: issues joining the meeting, if it is for UCL users only issues being granted the correct privileges, for example, co-host.

Instructions 1. Please note: We can only respond to UCL email addresses. Is this information helpful?

     


Important - Update to Zoom Sign In | The University of Edinburgh



  Your meetings on your other Zoom account will remain with your other Zoom account. Any meetings scheduled in your other Zoom account will still be available.    

 

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    This email is how to connect to zoom meeting uk - none: in the image below:. Information Services. If you experience persistent sign-in errors attempting to sign-in to your University of Edinburgh Zoom account, refer to section "Do I need to take action? This guide explains how to ensure connecg are logged in to your UCL Zoom account, if you hold more than one Zoom account. To access and join these meetings, you will have to sign in to your other Zoom account on Zoom. To access your University of Edinburgh account when you have changed the email address on your other Zoom account, follow these steps:. If you do not see the prompt and you have another Zoom account using your University of Edinburgh meetig address, follow these steps:.


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